Job Description

Operations Management Trainee – Transportation Industry (Paid Training)

Now hiring motivated individuals interested in launching a career in the transportation and fleet maintenance industry! This is a paid training opportunity designed to teach you how to manage a heavy-duty truck repair shop from the ground up.

This role requires a completed 4-year college degree and a desire to grow within a fast-paced, hands-on environment. As an Operations Management Trainee, you'll support shop operations, cost control, customer service, and cross-functional initiatives involving asset management, quality, and sales.

You'll gain in-depth, real-world experience and industry knowledge to build a strong foundation for advancement. Top performers can expect promotion opportunities, with the typical path progressing into an Operations Supervisor role. Start your journey in a growing, essential industry—apply today!

Essential Job Functions
  • Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
  • Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
  • Partner with Sales staff on customer calls for new business and increased customer satisfaction.
  • Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
  • Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
  • Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

     

  • Relocation within the business unit at the conclusion of the training program is required.
  • Performs other duties as assigned.
Schedule
  • Monday – Friday
  • 2:30PM to 11:00pm
Location

Tukwila, Washington, United States

Skills & Requirements
  • Detail oriented with excellent follow-up practices.

  • Strong verbal and written communication skills.

  • Instills commitment to organizational goals.

  • Capable of multi-tasking, highly organized, with excellent time management skills.

  • Able to prioritize work.

  • Flexibility to operate and self-driven to excel in a fast-paced environment.

  • Strong mechanical skills.

  • Effective interpersonal skills.

  • Excellent influencing skills.

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups,

customers, supervisors).

  • Ability to work independently and as a member of a team.
  • Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.
  • Basic understanding of Business Finance, controls and metrics beginner required.
  • Bachelor's degree required.
  • One (1) year or more customer service with issues resolution experience preferred.
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