Job Description
Account Manager – Serving Our Texas Market
We’re seeking a motivated and service-oriented Account Manager to support and grow our Used Cooking Oil customer base throughout the Texas market. This remote-based role allows candidates to live anywhere in Texas, with a focus on managing relationships and expanding our reach across Eastern Texas and surrounding areas.
In this role, you’ll be responsible for maintaining strong communication with existing customers, ensuring service satisfaction, and identifying opportunities for additional services or equipment. You’ll also play a key role in winning back canceled accounts and helping implement new service programs in collaboration with management.
This position involves regular travel to meet with current and prospective customers, as well as coordinating with internal teams and regulatory officials when needed. Strong communication skills, both written and verbal, are essential, along with the ability to build trust and deliver solutions that keep our customers coming back.
Essential Job Functions
- Responsible for soliciting new business and maintaining the existing customer base for Used Cooking Oil.
- Responsible for communicating with customers on an ongoing basis to determine if they are receiving proper service, require additional services or equipment, and are overall satisfied with their service.
- Work with Management on programs to offer customers as they become available.
- Responsible for meeting with canceled accounts to determine the reasons for the canceling and try to attempt to get the accounts back.
- Schedule meetings with current customers as well as new potential customers throughout One More Time’s service area (Eastern Texas)
- The position requires the ability to properly communicate orally and in writing with customers and all levels of
- Company personnel, which could include the business owners and Officers, Division management, Division staff in various departments, etc.
- May be required to meet/communicate with various City and/or County inspectors involved in the regulating and enforcement of laws and regulations pertaining to the services provided by the Company.
- 75-90 percent of the day will require being in the field visiting new and existing customers. depending on the tasks assigned for the day/week. Overnight travel is required.
- Prepare customer setup sheets and possibly enter new customer information into the Company’s routing system.
- Provide daily reports to the Division General Manager.
- Follow up on stops with no material picked up as identified by the drivers to determine why the stop of routed and if it needs to be re-routed.
- Interact with others in a professional and ethical manner
- Follow department and company procedures
- Keep up regular attendance and punctuality; regular attendance and punctuality are essential for the smooth operation of this company
- Other duties as assigned for the purpose of ensuring the efficient and effective operation of the business. These responsibilities may change from time to time are business needs evolve over time.
